Zomato Makes Opting Out of Cutleries While Ordering Food the Default Option, Aims to Reduce Plastic Use

 Zomato Makes Opting Out of Cutleries While Ordering Food the Default Option, Aims to Reduce Plastic Use

Zomato's new initiative can save up to 5,000 kilograms of plastic every day, the company claims.

Photo Credit: Zomato

Zomato users will have to opt-in to get cutlery delivered with their order

HIGHLIGHTS

• Zomato says it will gather feedback from customers
• It can help save up to 2 million kilograms of plastic every year
• Zomato introduced Zomato Pro Plus membership earlier this month

Zomato has announced an update for its app where it will change the default settings for the cutlery option. Users will now have to opt-in to get cutlery — spoons, forks, tissues, and straws — instead of opting out like earlier. The food delivery service has said that it will ensure its restaurant partners also adhere to its initiative to reduce the use of single-use plastic while delivering orders. Zomato also recently announced a new tier for its premium membership — Zomato Pro Plus.

Announcing the update via a blog post, Zomato mentioned that after surveying many of its customers, they found that "more than 90 percent of them said that they didn't really need plastic cutlery with their orders." Due to this, the food delivery service has changed the default setting for adding cutlery to orders. This will help save up to 5,000 kilograms of plastic every day, which accounts for nearly 2 million kilograms of plastic in a year.

Zomato CEO Deepinder Goyal also shared the news on Twitter on Monday.