OnePlus 9, OnePlus 9 Pro Users Facing Low-Storage Issues Due to Preloaded App

 OnePlus 9, OnePlus 9 Pro Users Facing Low-Storage Issues Due to Preloaded App

OnePlus users suggest some other OnePlus phones - including the OnePlus Nord 2 - may be also affected by similar issues

OnePlus 9, OnePlus 9 Pro Users Facing Low-Storage Issues Due to Preloaded App

OnePlus 9 and OnePlus 9 Pro users are apparently facing issues due to Media Storage app for some months

HIGHLIGHTS
  • OnePlus 9 and OnePlus 9 Pro users are facing low-storage problems
  • The issues appear to have been caused by the Media Storage app
  • OnePlus is yet to respond to user complaints and issue a fix

OnePlus 9 and OnePlus 9 Pro users are complaining about a low-storage issue on their devices apparently caused by a preloaded app called Media Storage. The app seems to act as a trash bin for the Gallery app. Some users have also said that the Media Storage app on their OnePlus phones is causing rapid battery drain as a result of consuming storage space as well as other hardware resources. However, OnePlus is yet to respond to user complaints and issue a fix.

As noticed by Artem Russakovskii of Android Police, the Media Storage app is consuming a large part of the internal storage on the OnePlus 9 and OnePlus 9 Pro. He tweeted to highlight that particularly in his case the app started consuming nearly 126GB storage on his OnePlus 9 Pro.

“After emptying Gallery trash (225 photos, three videos), Media Storage data went from 126GB to 5GB,” he said.

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